From: BBC Complaints <bbc_complaints_website@contact.bbc.co.uk>
Sent: 20 March 2025 17:10
To: [redacted]
Subject: BBC Complaints – Case Number – CAS-8022459-K0W4G8

Reference CAS-8022459-K0W4G8

Dear [redacted],

Thank you for contacting us again about the upcoming series Policing Paradise.

The police press release to which you refer is factually incorrect. The BBC does not give editorial control to contributors, we have however worked with the Bermuda Police Service to ensure factual accuracy, as is standard practice. Your further request has been passed to the FOI team and you will hear from them shortly.

We’ve read and noted your points but don’t consider they suggest evidence of a possible breach of standards. Opinions vary widely about our output, but this doesn’t always mean we’ve breached our standards or public service obligations. For this reason we regret we don’t have more to add to our previous correspondence and won’t respond further or address more questions or points.

If you’re not happy with our decision, you can contact the BBC’s Executive Complaints Unit (ECU) within 20 working days of this reply. You’ll need to explain why you think there is a potential breach of standards, or if the issue is significant and should still be investigated.

Full details of how we handle complaints are available at http://www.bbc.co.uk/complaints/handle-complaint/.

How to contact the ECU:

We’ve provided a unique link for you in this email. This will open up further information about how to submit your complaint. You’ll be asked for the case reference number we’ve provided in this reply. Once you’ve used the link and submitted your complaint, the link will no longer work.

This is your link to contact the ECU:
Click Here

Kind regards

BBC Complaints Team
www.bbc.co.uk/complaints

NB You cannot reply to this email address. This is sent from an outgoing account only which is not monitored.